Royal Palace Hotel

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About the property

With a stay at Royal Palace Hotel in Almaty (Turksib District), you'll be within a 5-minute drive of MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This hotel is 3.1 mi (5 km) from 28 Panfilov Heroes Memorial Park and 3.2 mi (5.1 km) from Hippodrome.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.Make yourself at home in one of the 72 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.At Royal Palace Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Popularity

7.5

Good

General

385

Booking 7.5/10

373

Expedia 6.6/10

Main services

Dry cleaning and laundry

Free Internet

Airport Shuttle

Smoking area

Hotel safe

BBQ Facilities

Meeting room

Restaurant

Parking

Luggage room

Conference room

NO Wheelchair-accessible

24-hour reception

Bar

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

6.6/10 Nice

Cleanliness7.8/10

Staff and Service6.8/10

Amenities8/10

Property conditions and facilities7.2/10

10 / 10

Michael

Very nice, affordable hotel. Great staff and good food. I would recommend staying here! Not far from airport.

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8 Oct 2024

6 / 10

Abdusame

It was under construction

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1 May 2024

10 / 10

matthew

Good transit hotel

I used this hotel as a transit hotel and stayed for 10 hours. It was about 30mins away from the airport. The room was clean and comfortable and great value for money.

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18 Aug 2021

8 / 10

Graham

Overnight stopover in Almaty

This was an overnight stopover between flights. Location of the hotel was in reasonable distance away from Almaty airport and was very reasonable for the cost of a 1 nights stay. I agree with previous comments regarding this hotel where I would not book this hotel if you were planning to use this hotel as a base exploring Almaty and surrounding areas, however would recommend for an overnight stopover between flights.

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17 Dec 2020

Information about the area

Almaty, Kazakhstan

Almaty is the largest city in Kazakhstan. Almaty is the major commercial and cultural centre of Kazakhstan. The city is located in the mountainous area of southern Kazakhstan. An aerial tramway line connects downtown Almaty with a popular recreation area at the top of Kök Töbe, a mountain just to the southeast. According to the city's Department of Natural Resources and Resource Use Management, as of 2007 the city has 125 fountains. Among them is the "Oriental Calendar" Fountain, whose 12 sculptural figures represent the 12 animals of the Kazakh 12-year animal cycle.

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What’s nearby

Dostyk Hotel - 5.78 km
Atakent-Expo - 5.85 km

Getting around

(ALA) Almaty, Almaty International Airport, KZ - 10.39 km

About accommodation

Parking

Free parking
Parking
Private parking
Street parking
Parking on site

General

Safety deposit box
Heating
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Services

Room service
Express check-in/check-out
Ironing service
Private check-in/check-out
Airport shuttle (additional charge)
Meeting/banquet facilities
Shuttle service
Dry cleaning
Shuttle service (free)
Daily housekeeping
Airport shuttle (free)
Fax/photocopying
24-hour front desk
Airport shuttle
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests

Transport

Airport drop off
Airport pick up

Physical distancing

Physical distancing rules followed
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Wine/champagne
Coffee house on site

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Languages

English
Русский

About the rooms

The accommodation has 65 rooms:

Bedroom

Dressing room
Cots
Wardrobe or closet

General

Air conditioning
Safety deposit box
Heating
Carpeted

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack

Bathroom

Body soap
Free toiletries
Hairdryer
Shampoo
Toilet
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Toothbrush

Media & Technology

Telephone
Cable channels
Flat-screen TV

Food & Drink

Minibar
Bottle of water

Living Area

Sofa
Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

Ресторан #1

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please inform the hotel of the flight details, if you require a free airport shuttle service. Children 14 years and younger are kindly asked to present their birth certificate. Guests 18 years and younger are requested to have a notarised power of attorney from one of the parents allowing them the stay at the property.

Refundable damage deposit

A damage deposit of KZT15,000.00 will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.