Mercure Cayenne Royal Amazonia Hotel

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Mercure Cayenne Royal Amazonia Hotel, Pool

Mercure Cayenne Royal Amazonia Hotel, Room

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Mercure Cayenne Royal Amazonia Hotel, Restaurant

Mercure Cayenne Royal Amazonia Hotel, Interior entrance

Mercure Cayenne Royal Amazonia Hotel, Living room

Mercure Cayenne Royal Amazonia Hotel, Room amenity

Mercure Cayenne Royal Amazonia Hotel, Bathroom

Mercure Cayenne Royal Amazonia Hotel, Outdoor pool

Mercure Cayenne Royal Amazonia Hotel, Fitness facility

Mercure Cayenne Royal Amazonia Hotel, Spa

Mercure Cayenne Royal Amazonia Hotel, Treatment room

Mercure Cayenne Royal Amazonia Hotel, Sports facility

Mercure Cayenne Royal Amazonia Hotel, Food court

Mercure Cayenne Royal Amazonia Hotel, Breakfast meal

Mercure Cayenne Royal Amazonia Hotel, Bar (on property)

Description de l’hôtel

When you stay at Mercure Cayenne Royal Amazonia Hotel in Cayenne, you'll be near the beach, within a 5-minute drive of Cyno Garde and Montjoly Beach. This family-friendly hotel is 1.4 mi (2.2 km) from Botanical Gardens and 1.5 mi (2.4 km) from Place Victor Schoelcher Market.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.Enjoy local cuisine at La Brasserie Royale, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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Popularite

Très bien

Générale

627

Booking 8/10

480

Expedia 8,2/10

147

Principaux services

Offres spa

Coffre-fort

Équipements pour barbecue

Accessible aux personnes à mobilité réduite

Piscine extérieure

Centre d’affaires

Terrasse

Restaurant

Draps de lit

Terrain de jeu

Consigne bagages

Jardin

Réception ouverte 24h/24

Bar

Produits cosmétiques

Pas de pailles à usage unique

Nettoyage à sec et blanchisserie

Internet gratuit

Pas de plastique américain

Zone fumeur

Ascenseur

Salle de réunion

Kiosque à journaux

Changement de serviette (sur demande)

Spa

Chaises longues

Stationnement accessible

Bain hydromassant

ISO 50001 – Gestion de l’énergie

Douche

Encas

Animaux non admis

* Certains services peuvent avoir un supplément de facturation

Commentaires des clients

8.2/10 Very good

Cleanliness8.6/10

Staff and Service8/10

Amenities8/10

Property conditions and facilities8.6/10

Neighborhood7/10

10 / 10

Prabhjot

Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.

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14 Nov 2023

8 / 10

Verified traveler

Great hotel in French Guyane

Overall a good option for a stay in Guyane. Well located, good food, good AC in the rooms, good wifi speed, and friendly staff; however, I wished they had more resources to help people who don't speak French (like car services and recommendations)

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22 May 2017

6 / 10

Everett

Clean but spotty amenities

The hotel is nice and the staff is friendly. Nonetheless, when I checked in I was told the WiFi was down and would be up in about an hour." Later that day it was going to be up "tomorrow." Three days later I checked out without having access to WiFi--and no business center. The second night I was there the Hotel booked both its restaurants for a private party, without telling the guests. They also shut down rtoom service for the night so ,,, no food. The hotel is away from the downtown and there was no option within walking distance. Hungry night. Also, when it rained the satellite dish went out -- no TV.

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17 Feb 2017

10 / 10

Sophie

Un des plus beaux hôtels de Cayenne. Loin des trafics le matin. Très bonne accessibilité.

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6 Mar 2025

Information about the area

Cayena, Guyana

Cayenne is the capital of French Guiana, on the northeast coast of South America. Its 17th-century old quarter blends influences from France, the Caribbean and Brazil. Next to the ruins of the French colonial fort Cépérou, on a hill overlooking the Cayenne River from the top, there are Creole-style houses with tropical colors. Shops and cafes can be found on the main shopping avenue, Avenue du Général de Gaulle.

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Getting around

(CAY) Cayenne, Rochambeau, GF - 14.2 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Non-smoking throughout
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Hammam
Facial treatments
Body wrap
Spa facilities
Fitness centre
Indoor pool (all year)
Body scrub
Pedicure
Hot tub/Jacuzzi
Body treatments
Manicure
Massage
Waxing services
Spa and wellness centre
Indoor pool
Beauty Services
Fitness

Services

Fax/photocopying
24-hour front desk
Room service
Car hire
Meeting/banquet facilities
Luggage storage
Dry cleaning
Daily housekeeping
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Wine/champagne
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs

Entertainment and family services

Kids' outdoor play equipment

Languages

English
Español
Français
Português

About the rooms

The accommodation has 124 rooms:

Bedroom

Dressing room
Wardrobe or closet

General

Air conditioning
Interconnected room(s) available
Trash cans
Safety deposit box
Tile/marble floor
Soundproofing
Smoke alarm

Accessibility

Accessible by lift
Upper floors accessible by elevator

Services

Wake-up service

Room Amenities

Socket near the bed
Sofa bed

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath or shower
Toilet paper
Bathrobe
Slippers
Towels
Shower
Private bathroom

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Chocolate or cookies
Tea/Coffee maker
Bottle of water

Kitchen

Electric kettle

Outdoors

Balcony

Living Area

Sofa
Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Indoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

Brasserie Royale

Access for guests and visitors
Reservation required

Royal Sushi Bar

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 16:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.