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Asheville NC
Holiday Inn Express & Suites Asheville Downtown
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About the property

Discover a Home Away from Home at our Asheville, NC Hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly renovated Holiday Inn Express &Suites Asheville Downtown. We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, exploring breweries in downtown, or touring the magnificent Biltmore Estate. Our hotel is less than 3 miles from the Blue Ridge Parkway. Located only 1/2 mile from the heart of downtown, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hour’s establishments to enjoy food, drinks and entertainment. While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour Business Center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, HDTVs, free Wi-Fi access and a microwave and refrigerator in each room. An indoor/outdoor pool are just a taste of the premium amenities you'll enjoy at the Holiday Inn Express &Suites Asheville Downtown.

Popularity

9.1
Superb
General
2978
brand
Tripadvisor 10/10
356
brand
Booking 8.8/10
1706
brand
Expedia 9.2/10
916

Main services

Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Wi-fi
Car park

* Some services may carry an extra charge.

Guest reviews

9.2/10 Superb
Cleanliness9.6/10
Staff and Service9.6/10
Amenities9/10
Property conditions and facilities9.4/10

10 / 10

Wesley
Very nice and clean. Dining options within short walking distance to hotel.
6 Mar 2025

10 / 10

Nakita
Great
25 Feb 2025

10 / 10

Halley
Would visit again
23 Feb 2025

4 / 10

diane
The property was clean and friendly. But, the area of town was not safe. There were many homeless and panhandling on the streets around the location. The area lost power and the hotel as well. There were no safety lights in the rooms or stairwells. The phones didnt work with the power out. Im disabled and out of desperation I had to call 911 to try and get help. The manager did show up scanning the outside hallways with his phone light. If there was an emergency, I strongly feel people would perish from lack of safety lights. Also the elevators certifications appeared to expired months ago. The hotel appears dramatically unsafe.
18 Feb 2025

Information about the area

Asheville NC, United States of America
is a city in and the county seat of Buncombe County, North Carolina, United States It is the largest city in Western North Carolina, and the 11th largest city in North Carolina

What’s nearby

  • Innsbruck Mall - 0.34 km
  • Biltmore Square - 1.48 km
  • Wicked Weed Brewing - 1.65 km
  • Memorial Stadium - 1.69 km
  • Lexington Glassworks - 1.73 km
  • Asheville Mall - 1.76 km

Getting around

  • (AVL) Asheville, Asheville Regional Airport, US - 17.83 km
  • (GSP) Greenville, Greenville-Spartanburg International, US - 83.01 km

About accommodation

Parking

  • Parking garage
  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • Key access
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Fitness centre
  • Indoor pool (all year)
  • Indoor pool
  • Fitness

Services

  • Express check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Luggage storage
  • Dry cleaning
  • Daily housekeeping
  • Fax/photocopying
  • Lockers
  • 24-hour front desk
  • Trouser press
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Pool and wellness

  • Swimming Pool
  • Swimming pool
  • Sun loungers or beach chairs
  • Fence around pool
  • Heated pool
  • Shallow end

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Languages

  • English
  • Español

About the rooms

The accommodation has 113 rooms:

Bedroom

  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

General

  • Air conditioning
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Lockers
  • Key access
  • Heating
  • Carpeted
  • Iron
  • Key card access
  • Smoke alarm
  • Laptop safe

Accessibility

  • Hearing accessible
  • Roll-in shower
  • Entire unit wheelchair accessible
  • Accessible by lift
  • Entire unit located on ground floor
  • Adapted bath
  • Shower chair
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Sofa bed
  • Clothes rack

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Toothbrush

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Video
  • Mobile hotspot device
  • Radio
  • Cable channels
  • Flat-screen TV

Physical distancing

  • Single-room air conditioning for guest accommodation

Food & Drink

  • Tea/Coffee maker
  • Bottle of water

Kitchen

  • Coffee machine
  • Microwave
  • Refrigerator

View

  • View

Living Area

  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Indoor

Access

Adults only

Cost

Free
Pool 2

Location

Outdoor

Access

Adults only

Cost

Free

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation required

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00 to 00:00
  • Minimum age for check-in: 21 years old

Check-out

Checkout before 11:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Refundable damage deposit

A damage deposit of US$50.00 will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.
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