citizenM Kuala Lumpur Bukit Bintang

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citizenM Kuala Lumpur Bukit Bintang, Exterior

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citizenM Kuala Lumpur Bukit Bintang, Lobby sitting area

citizenM Kuala Lumpur Bukit Bintang, Building design

citizenM Kuala Lumpur Bukit Bintang, Lobby

citizenM Kuala Lumpur Bukit Bintang, Check-in/check-out kiosk

citizenM Kuala Lumpur Bukit Bintang, Room

citizenM Kuala Lumpur Bukit Bintang, Bathroom sink

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citizenM Kuala Lumpur Bukit Bintang, Property amenity

citizenM Kuala Lumpur Bukit Bintang, Restaurant

citizenM Kuala Lumpur Bukit Bintang, Breakfast buffet

citizenM Kuala Lumpur Bukit Bintang, Meeting facility

citizenM Kuala Lumpur Bukit Bintang, City view from property

About the property

Near Berjaya Times Square. Make yourself at home in one of the 175 guestrooms featuring refrigerators and iPads. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room.

Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

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Popularity

Very good

General

3031

Booking 8.9/10

2633

Expedia 9.4/10

398

Main services

Vegetarian meal

Multilingual staff

Spa & Wellness Centre

Hotel safe

Wheelchair-accessible

Shop

Business centre

Breakfast

Tea and coffee making facilities

Restaurant

Express Check In

Water dispenser

Luggage room

24-hour reception

Bar

Toiletries

No single-use straws

TV lounge

Cycling

Free Internet

No single-use plastics

Non-smoking establishment

Service Animal allowed

Elevator

Meeting room

Secure parking

ISO 50001 – Energy management

Late Check-out

Shower

Snacks

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

9.4/10 Superb

Cleanliness9.4/10

Staff and Service9.6/10

Amenities9/10

Property conditions and facilities9.4/10

Neighborhood9.4/10

10 / 10

Alexander

Amazing hotel to stay in Kuala Lumpur

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23 Apr 2025

8 / 10

Mauro

Technology at his best

Technology at his best, everything is controlled by an ipad available in the room, from the curtain to relaxing music and light

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23 Apr 2025

10 / 10

Jeanie

Modern deco , clean .. friendly staffs

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15 Apr 2025

8 / 10

Parmjit

The bed lacked a mattress cover which meant that the single sheet covering the mattress was inadequate as the mattress it self was severely worn and bobbly

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10 Apr 2025

Information about the area

Kuala Lumpur, Malaysia

A stay at citizenM Kuala Lumpur Bukit Bintang places you in the heart of Kuala Lumpur, within a 15-minute walk of Berjaya Times Square and Jalan Alor. This hotel is 0.5 mi (0.8 km) from Petaling Street and 1.5 mi (2.4 km) from Pavilion Kuala Lumpur.

Kuala Lumpur is located at the confluence of the Kelang and Gombak rivers and is the capital city of Malaysia and the commercial, economic, financial and cultural center of the country. Kuala Lumpur is one of the emerging city in Asia and it is experiencing a fast paced development and is now a bustling metropolis. Kuala Lumpur is a city of contrast, a combination of modern, cosmopolitan and old world charm. Old colonial buildings, temples, minarets and domes blends well against a backdrop of skyscrapers. The Petronas Twin Towers, one of the world’s tallest buildings, dominates its skyline yet the feeling of old world charm still lingers at the older part of the city. The lush greenery everywhere make it a garden city and at night, its buildings and streets are lit brightly and turn Kuala Lumpur into a city of lights. Kuala Lumpur is a multicultural city with a unique blend of customs, traditions, colorful festivals, cultures and a vast array of delicious food. This dynamic city has much to offer for every visitor.

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What’s nearby

Kottu Malai Pillayar Temple - 0.4 km / 0.2 mi
Menara Maybank - 0.5 km / 0.3 mi
Jalan Alor - 0.5 km / 0.3 mi
Kuala Lumpur Forest Eco Park - 0.7 km / 0.5 mi
Petaling Street Market - 0.8 km / 0.5 mi
Low Yat Plaza - 0.8 km / 0.5 mi

Getting around

(XKL) Kuala Lumpur, Sentral, MY - 2.33 km
(KUL) Kuala Lumpur, Kuala Lumpur Intl, MY - 44.48 km
(SZB) Kuala Lumpur, Subang-Sultan Abdul Aziz Shah Intl, MY - 17.2 km

About accommodation

Parking

Free parking
Parking
Private parking

General

Air conditioning
Allergy-free room
Heating
Non-smoking throughout
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Accessibility

Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails

Services

Lockers
24-hour front desk
Express check-in/check-out
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Shared lounge/TV area
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed

Reception services

Invoice provided

Physical distancing

Contactless check-in/check-out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay

Internet

Internet services
WiFi
Free WiFi

Languages

English
Malay
中文

About the rooms

The accommodation has 204 rooms:

Bedroom

Linen
Wardrobe or closet

General

Air conditioning
Hardwood or parquet floors
Carbon monoxide sources
Key access
Iron
Smoke alarm
Carbon monoxide detector
Ironing facilities
Trash cans
Safety deposit box
Heating
Hypoallergenic
Key card access

Layout

Window

Accessibility

Roll-in shower
Lowered sink
Accessible by lift
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator

Room Amenities

Socket near the bed
Clothes rack
Non-feather pillow

Bathroom

Body soap
Free toiletries
Toilet paper
Hairdryer
Shampoo
Toilet
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
Radio
iPad
Flat-screen TV
iPod dock

Physical distancing

Single-room air conditioning for guest accommodation

Kitchen

Cleaning products
Refrigerator

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

canteenM

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

Nearby

Reservation

Reservation not possible

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Guests traveling with a service animal must contact the property prior to arrival.

Important information

Optional fees

Fee for buffet breakfast: approximately MYR 35 per person
Early check-in fee: MYR 100 (subject to availability)
Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide a record of full COVID-19 vaccination.
The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.