Hotel Mercure Salzburg City

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Hotel Mercure Salzburg City, Conferences

Hotel Mercure Salzburg City, Sports and Entertainment

Hotel Mercure Salzburg City, General view

About the property

Quietly located in the heart of Mozart's city, the 4-star Mercure Salzburg City hotel welcomes you, whether you are exploring Salzburg's historic Old Town, or visiting the Festival or the Exhibition Center. The hotel is easily accessible by public transport or car, and has a seminar area, outdoor parking, and parking garage. The "Le Sel" restaurant serves local and international specialties.

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Popularity

8.1

Very good

General

3384

Tripadvisor 8/10

1517

Booking 8.2/10

877

Expedia 8/10

990

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Room size (m²)

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Guest reviews

8/10 Very good

Cleanliness8.4/10

Staff and Service8.2/10

Amenities7.6/10

Property conditions and facilities8/10

Location7.6/10

Neighborhood7.6/10

8 / 10

Christian

Helpful & friendly staff

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10 Mar 2025

10 / 10

Patricia

Helpful staff

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3 Dec 2024

8 / 10

Kha

Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!

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22 Aug 2024

6 / 10

Marc

Not a great hotel. The staff don’t want to be there. The hotel was loud. The whole stay was pretty irritating. I would not stay here again

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18 Aug 2024

Information about the area

Salzburg, Austria

Salzburg, birthplace of Mozart, lies at the border of Austria and Germany. The Salzach River separated Salzburg’s old and new towns. The old town is impressive and concentrated. It centres around the broad Residenzplatz, and is largely a pedestrian zone. The relatively new town centres around Mirabellplatz and Markartplatz. Salzburg’s impressive hills rise straight out of the old town. The most conspicuous hilltop fortification is the Hohensalzburg, build over the centuries on an ancient Celtic and Roman site, and now the largest fully preserved medieval castle in Europe. For splendour of another sort visit the Schloss Mirabell and its Gardens, located right next to the Salzach River and the Mozarteum University of Music and Arts. The castle was built by an archbishop for his beloved courtesan. You can wander around extravagant rose and flower gardens and marvel at the stone dwarves in the Zwerglgarten. To learn about Mozart and his life, go to his Geburtshaus, Mozart's birth house. The street itself is worth a look, the guild signs and painted wall decorations are much as they were at the time Mozart’s birth. The house exhibits pictures, letters, and stage sets for the various operas Mozart wrote. Protected by forested mountains, Salzburg is a city of enchantment whose voice is expressed in some of the world’s most sublime music, composed by favourite son, Mozart. The age that produced the unrivalled musical genius of Mozart also built the beautiful castles and churches of Salzburg, and spawned a love of music that lives on today in Salzburg’s countless concert series and annual summer festival.

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What’s nearby

Haus der Natur Salzburg - 0.48 km
Getreidegasse - 0.68 km
Makartsteg - 0.69 km
Salzach River - 0.7 km
Mozart's birthplace - 0.76 km
Residence of Mozart - 0.76 km

Getting around

salzburg, salzburg hbf, at - 0.59 km
(SZG) Salzburg, Salzburg, AT - 3.92 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Allergy-free room
Heating
Non-smoking throughout
Designated smoking area
Pets allowed
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Cycling
Tour or class about local culture
Hiking
Walking tours

Services

Room service
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Daily housekeeping
Fax/photocopying
24-hour front desk
Airport shuttle
Trouser press
Shuttle service (additional charge)
Vending machine (drinks)
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities

Physical distancing

Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site
Special diet menus (on request)

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Parking garage
Parking
Private parking
Accessible parking

Accessibility

Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom

Transport

Airport drop off
Airport pick up

Languages

Deutsch
English
Magyar

About the rooms

The accommodation has 121 rooms:

Bedroom

Linen
Wardrobe or closet

General

Air conditioning
Ironing facilities
Trash cans
Safety deposit box
Fan
Heating
Carpeted
Hypoallergenic
Iron
Key card access
Smoke alarm

Accessibility

Accessible by lift
Upper floors accessible by elevator

Services

Wake-up service

Room Amenities

Socket near the bed
Non-feather pillow
Adapter
Hypoallergenic pillow

Bathroom

Body soap
Free toiletries
Toilet paper
Bath or shower
Hairdryer
Shampoo
Toilet
Towels
Shower
Bath

Media & Technology

TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar

Exclusive services

Concierge services
Free newspapers and magazines in the executive lounge

Kitchen

Coffee machine
Refrigerator
Electric kettle

View

Garden view

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

le sel

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

Nearby

Reservation

Reservation not possible

Cost

19,00 € per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.