Kazzhol Hotel Astana

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Kazzhol Hotel Astana, Lobby sitting area

About the property

A stay at Kazzhol Hotel Astana places you in the heart of Astana, a 4-minute drive from Palace of Peace and Reconciliation and 5 minutes from Kazakhstan Ministry of Foreign Affairs. This hotel is 2.5 mi (4.1 km) from Kazakhstan Central Concert Hall and 2.7 mi (4.3 km) from Singing Fountain.Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Make yourself at home in one of the 119 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.Enjoy a meal at Fergana, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Popularity

8.3

Very good

General

489

Booking 8.3/10

445

Expedia 8.8/10

Main services

Dry cleaning and laundry

Multilingual staff

Free Internet

Non-smoking establishment

Airport Shuttle

Hotel safe

BBQ Facilities

Indoor swimming pool

Elevator

Business centre

Breakfast buffet

Daily

Meeting room

Terrace

Spa

Restaurant

Secure parking

Luggage room

Conference room

24-hour reception

Snacks

Bar

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9/10

Staff and Service8.8/10

Amenities8/10

Property conditions and facilities8.8/10

Location8/10

Neighborhood6.6/10

10 / 10

Tatiana

Great service. Highly recommend

Прекрасный отель. Отличный приветливый персонал особенно девушки на reception desk. Отель чистый. Завтрак шикарный.

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12 Mar 2025

10 / 10

Ehab

Good

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7 Feb 2025

10 / 10

Olga

Excellent experience

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21 Sep 2024

8 / 10

Verified traveler

Convenient, clean and reasonably priced Hotel

Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.

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25 Feb 2018

Information about the area

Astana, Kazakhstan

Astana is the capital of Kazakhstan and the second largest city in the country. Astana is a beautiful modern city of innovative architecture, its skyline is developing quickly with contemporary designs from Norman Foster and the likes. The most characteristic feature about Astana are its futuristic buildings. The Bayterek Tower is Astana major attraction and it is a symbol of the new status of the young capital of Kazakhstan. The top of the complex structure is a gilt sphere crowning a mythological tree of 97 meters. From the top it is possible to see much of the newly built city. Some other impressive buildings worth seeing are the Ministry of finance building, the Ministry of transport building, the KazMunaiGas, and the Prospect of the Republic. Built to resemble a mosque, The President's Museum of Kazakhstan contains exhibitions about the history of the country. Located just outside the city we find the Akmolinsk Camp of Female Traitors to the Motherland, now an interesting museum dedicated to the memory of the victims of totalitarianism. Astana is still developing so it does not offer a vast array of sights and attractions yet, but the city is catching up fast and developing a colorful skyline that grows more fantastical by the year.

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What’s nearby

Astana Exhibition Center - 4.28 km
Kongress-Tsentr Expo Astana - 8.69 km

Getting around

(NQZ) Nur-Sultan, Nursultan Nazarbayev International Airport, KZ - 12.1 km
(TSE) Tselinograd, Astana Intl, KZ - 12.73 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Heating
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Fitness/spa locker rooms
Sauna
Happy hour
Live sport events (broadcast)
Fitness classes
Fitness centre
Themed dinner nights
Indoor pool (all year)
Foot massage
Full body massage
Cooking class
Hot tub/Jacuzzi
Neck massage
Head massage
Massage
Tour or class about local culture
Indoor pool
Hand massage
Fitness

Services

Room service
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Shuttle service
Dry cleaning
Packed lunches
Daily housekeeping
Fax/photocopying
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace

Parking

Free parking
Electric vehicle charging station
Parking
Private parking
Accessible parking
Street parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool
Shallow end

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Languages

English
Русский

About the rooms

The accommodation has 121 rooms:

General

Air conditioning
Trash cans
Safety deposit box
Heating
Carpeted
Private entrance
Soundproofing
Key card access
Smoke alarm
Carbon monoxide detector

Activities

Hot tub

Services

Wake-up service

Room Amenities

Socket near the bed
Clothes rack
Non-feather pillow
Hypoallergenic pillow
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Slippers
Bathrobe
Shower
Towels
Private bathroom
Spa bath
Toothbrush
Bidet

Media & Technology

Satellite channels
TV
Telephone
Radio
Cable channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Kitchen

Coffee machine
Electric kettle

View

City view
Landmark view
View

Living Area

Sofa
Seating Area
Desk

Bedroom

Cots
Wardrobe or closet

Accessibility

Upper floors accessible by stairs only
Adapted bath
Toilet with grab rails
Upper floors accessible by elevator

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

For all ages

Cost

Free

Restaurants

Фергана

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.