Best Western Plus Palo Alto Inn & Suites

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Best Western Plus Palo Alto Inn & Suites, Room

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Best Western Plus Palo Alto Inn & Suites, Bathroom

Best Western Plus Palo Alto Inn & Suites, Pool

Best Western Plus Palo Alto Inn & Suites, Fitness facility

Best Western Plus Palo Alto Inn & Suites, Breakfast area

Best Western Plus Palo Alto Inn & Suites, Meeting facility

Best Western Plus Palo Alto Inn & Suites, Business center

About the property

With a stay at Best Western Plus Palo Alto Inn & Suites in San Antonio (South San Antonio), you'll be within a 15-minute drive of San Antonio River and Lackland Air Force Base. This hotel is 9.3 mi (15 km) from River Walk and 9.8 mi (15.7 km) from Henry B. González Convention Center.Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.A complimentary full breakfast is included.Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

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Popularity

8.2

Very good

General

1823

Tripadvisor 8/10

261

Booking 8.4/10

601

Expedia 8.2/10

961

Main services

Dry cleaning and laundry

Multilingual staff

Free Internet

Non-smoking establishment

Service Animal allowed

Hotel safe

BBQ Facilities

Wheelchair-accessible

Indoor swimming pool

Elevator

Business centre

Breakfast

Meeting room

Newspapers

Express Check In

Accessible parking

Vending Machine (snacks)

Late Check-out

24-hour reception

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.2/10 Very good

Cleanliness8/10

Staff and Service8.6/10

Amenities8/10

Property conditions and facilities8/10

Neighborhood8.2/10

4 / 10

Carla

At check in, I waited for 15 minutes because no one was at the front desk. The elevator broke during my stay so we had to take the stairs to the 3rd floor. And on three different occassions, our keys had to be reset because it stopped working. The staff was kind but the hotel itself needs some TLC.

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17 Mar 2025

10 / 10

Christobal

Front desk was great very helpful since this was a last minute check in because we were evacuated because of the fires but the girl in the front desk was so helpful with extra blankets

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5 Mar 2025

10 / 10

Sylvia

Very friendly, actually felt at home

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21 Feb 2025

10 / 10

Craig

We had difficulty regulating the thermostat to the temperature we wanted.

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21 Feb 2025

Information about the area

San Antonio TX, United States of America

San Antonio is the ultimate destination for family fun. You’ll find Texas-sized thrills with wild rides at our theme parks, amazing formations in a cavern and trail journeys on a dude ranch horse. Millions of people visit the River Walk each year to enjoy this unusual urban sanctuary that winds along the San Antonio River. Playtime in San Antonio means one thing: Texas-sized adventure! Whether you’re young or young at heart, big thrills await you at our world-class theme parks and water park resorts. SeaWorld® San Antonio and Six Flags® Fiesta Texas are great.

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What’s nearby

City Centre - 0.02 km
San Fernando Church - 0.06 km
Tower Life Building - 0.15 km
Ripley's Believe It or Not! - 0.42 km
Alamo Square - 0.44 km
river walk - 0.48 km

Getting around

(SKF) San Antonio, Lackland Afb Kelly Fld Annex, US - 7.74 km
(SAT) San Antonio, San Antonio Intl, US - 25.29 km

About accommodation

Parking

Free parking
Parking
Parking on site

General

Air conditioning
Safety deposit box
Family rooms
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Activities

Hot tub/Jacuzzi
Fitness centre
Indoor pool (all year)
Indoor pool

Services

ATM/cash machine on site
24-hour front desk
Express check-in/check-out
Vending machine (snacks)
Vending machine (drinks)
Meeting/banquet facilities
Concierge service
Dry cleaning
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Pool and wellness

Swimming Pool
Swimming pool

Physical distancing

Physical distancing rules followed

Food & Drink

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Physical distancing in dining areas

Internet

Internet services
WiFi
Free WiFi

Languages

English

About the rooms

The accommodation has 79 rooms:

Bedroom

Alarm clock
Linen
Cots
Wardrobe or closet

General

Air conditioning
Ironing facilities
Heating
Carpeted
Iron

Services

Wake-up service

Bathroom

Free toiletries
Bath or shower
Toilet paper
Hairdryer
Shower
Towels
Private bathroom
Bath

Media & Technology

TV
Radio
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker

Internet

Wireless Internet

Kitchen

Microwave
Refrigerator

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

Adults only

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.