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Queenstown
Rendezvous Heritage Hotel Queenstown
Reserve rooms

About the property

Near Mt Crichton Loop Track. Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Popularity

8.3
Very good
General
5674
brand
Tripadvisor 8/10
2324
brand
Booking 8.3/10
2431
brand
Expedia 8.8/10
919

Main services

Multilingual staff
Skydiving
Parasols
Hotel safe
BBQ Facilities
Wheelchair-accessible
Shop
Outdoor swimming pool
Computer station
Business centre
Terrace
Bicycle hire service
Ski Storage
Restaurant
Luggage room
Golf Course (within 2 miles)
Conference room
Garden
24-hour reception
Ecotours
Bar
TV lounge
Dry cleaning and laundry
Free Internet
Smoking area
Elevator
Sailing
Meeting room
Newspapers
Sauna
Library
Ski school
Sun loungers
Skiing
Snowboarding
Accessible parking
Hydro-massage bath
Motorcycle rental
Kayak
Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good
Cleanliness9/10
Staff and Service9/10
Amenities8.6/10
Property conditions and facilities8.6/10

10 / 10

BRIAN
Everything was to our liking - particularly the spaciousness of the room and the cleanliness. We didn't take breakfast as we felt that NZ$38 per person was a bridge too far... Hopefully, the hotel in future could offer some less expensive options.
8 Apr 2025

10 / 10

Sayed
We had a truly wonderful stay at Rendezvous Heritage Hotel in Queenstown. The location, charm, and comfort of the hotel made our trip even more special. A heartfelt thank you to Justus, one of the staff members, who went above and beyond to ensure we were well accommodated. His kindness, professionalism, and genuine care made a lasting impression on us. Highly recommend this place for anyone visiting Queenstown!
6 Apr 2025

4 / 10

Rajeev
Dated property in need of renovation.
Dated property in a great location with an excellent view of the lake - needs renovation. Room was very old, king bed was a combination of 2 twins - UNCONFORTABLE and very soft, safe placed close to floor in closet - difficult to access. Bathroom needs renovation.
5 Apr 2025

10 / 10

Stevie-Lee
Absolutely adored our stay at the Heritage. From signing in to signing out we had a lovely experience. The staff were so kind and helpful and the hotel itself was gorgeous. Our only bit of feedback- and I’m scraping the barrel here- is that it would be nice to have smart TVs and drop the sky as it makes for better watching but with all the entertainment in the area and the stunning scenery there was little time for TV anyway.
1 Apr 2025

Information about the area

Queenstown, New Zealand

A stay at Rendezvous Heritage Hotel Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. This luxury hotel is 13.9 mi (22.4 km) from The Remarkables Ski Area and 0.8 mi (1.4 km) from SKYCITY Wharf Casino.

Queenstown is a resort town in Otago in the south-west of New Zealand's South Island. It is built around an inlet called Queenstown Bay on Lake Wakatipu, a long thin Z-shaped lake formed by glacial processes, and has spectacular views of nearby mountains such as The Remarkables, Cecil Peak, Walter Peak and just above the town; Ben Lomond and Queenstown Hill. One of the best views is from the top of Bob's Peak reached by the Skyline Gondola. Breathtaking views of Coronet Peak, The Remarkables mountain range and across Lake Wakatipu to Cecil and Walter Peaks.

What’s nearby

  • Mt Crichton Loop Track - 0.1 km / 0.1 mi
  • Lake Wakatipu - 1.1 km / 0.7 mi
  • SKYCITY Wharf Casino - 1.4 km / 0.9 mi
  • Steamer Wharf - 1.5 km / 0.9 mi
  • Creative Queenstown Arts & Crafts Market - 1.6 km / 1 mi
  • TSS Earnslaw Steamship - 1.6 km / 1 mi

Getting around

  • (ZQN) Queenstown International, Queenstown, NZ - 7.8 km
  • (DUD) Dunedin, Dunedin, NZ - 156.53 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Allergy-free room
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Activities

  • Cycling
  • Hot tub/Jacuzzi
  • Sauna
  • Skiing
  • Fitness centre
  • Hiking
  • Fitness

Services

  • Express check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Daily housekeeping
  • Fax/photocopying
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Cashless payment available

Food & Drink

  • Restaurant
  • Bar
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies

Food & drink safety

  • Delivered food is securely covered
  • All plates, cutlery, glasses and other tableware have been sanitized

Ski

  • Ski storage

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking
  • Private parking
  • Parking on site

Accessibility

  • Wheelchair accessible

Pool and wellness

  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs

Reception services

  • Invoice provided

Entertainment and family services

  • Board games/puzzles

Languages

  • English
  • Español

About the rooms

The accommodation has 191 rooms:

Bedroom

  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

General

  • Air conditioning
  • Interconnected room(s) available
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Key access
  • Heating
  • Carpeted
  • Iron
  • Key card access
  • Smoke alarm

Accessibility

  • Roll-in shower

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Sofa bed
  • Fold-up bed

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Bathrobe
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV
  • CD player

Food & Drink

  • Tea/Coffee maker

Kitchen

  • Coffee machine
  • Kitchenette
  • Stovetop
  • Dishwasher
  • Toaster
  • Washing machine
  • Microwave
  • Refrigerator
  • Wine glasses
  • Kitchenware
  • Dining table
  • Electric kettle

Outdoors

  • Balcony
  • Outdoor furniture

View

  • Lake view
  • View

Living Area

  • Sofa
  • Seating Area
  • Dining area
  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Restaurant #1

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • NZ$15.00 per day

Internet

Coverage

Available in the rooms

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 10:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional fees

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The seasonal pool will be open from January to December.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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