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Informazioni sulla proprietà
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Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Madrid (Province), SpainWith a stay at Canopy by Hilton Madrid Castellana, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 6 minutes by foot from Bernabéu Stadium. This hotel is 2.9 mi (4.7 km) from Gran Via and 3.1 mi (5 km) from Prado Museum.
What’s nearby
- Paseo de la Castellana - 0.1 km / 0.1 mi
- Azca Financial District - 0.1 km / 0.1 mi
- Bernabéu Stadium - 0.5 km / 0.3 mi
- Cuzco Square - 1.1 km / 0.7 mi
- Glorieta de Cuatro Caminos - 1.5 km / 0.9 mi
- Plaza de Castilla - 1.8 km / 1.1 mi
Getting around
- madrid, atocha railway st. , madrid, es - 4.91 km
- madrid-chamartín-clara campoamor railway station, es - 2.52 km
- santa eugenia train station, es - 10.14 km
- (MAD) Madrid, Adolfo Suárez Madrid Barajas, ES - 11.75 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Family rooms
- Heating
- Non-smoking throughout
- Pets allowed
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
Activities
- Fitness/spa locker rooms
- Fitness centre
- Temporary art galleries
- Fitness
Services
- Room service
- Express check-in/check-out
- Ironing service
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Dry cleaning
- Tour desk
- Daily housekeeping
- Pet basket
- Pet bowls
- Fax/photocopying
- Lockers
- 24-hour front desk
- Currency exchange
- Laundry
- Business centre
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Terrace
- Outdoor pool (seasonal)
Parking
- Parking
Accessibility
- Wheelchair accessible
Pool and wellness
- Rooftop pool
- Swimming Pool
- Swimming pool
- Sun loungers or beach chairs
Reception services
- Invoice provided
Languages
- English
- Español
- Français
- Italiano
About the rooms
The accommodation has 354 rooms:
Bedroom
- Alarm clock
- Cots
General
- Interconnected room(s) available
- Safety deposit box
- Privacy curtain
- Heating
- Smoke alarm
Room Amenities
- Sofa bed
- Hypoallergenic pillow
- Feather pillow
Bathroom
- Free toiletries
- Hairdryer
- Toilet
- Shower
Media & Technology
- TV
- Telephone
- Radio
- Cable channels
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
- Minibar
Internet
- Internet facilities
Living Area
- Seating Area
- Desk
About the pools
The accommodation has 1 pool:
Location
OutdoorAccess
Adults onlyCost
FreeRestaurants
Restaurante #1
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
NearbyReservation
Reservation requiredCost
- 27,00 € per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are allowed on request. Charges may be applicable.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
Front desk staff will greet guests on arrival at the property.Important information
Optional fees
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
- Nearby parking fee: EUR 27 per day (16 ft away)
- Pet fee: EUR 40 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: Apple Pay
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June to September.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).