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Cayenne
Mercure Cayenne Royal Amazonia Hotel
Réserver des chambres

Description de l’hôtel

Near Association Chou Ai. Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Enjoy local cuisine at La Brasserie Royale, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popularite

8
Très bien
Générale
627
brand
Booking 8/10
480
brand
Expedia 8,2/10
147

Principaux services

Offres spa
Coffre-fort
Équipements pour barbecue
Accessible aux personnes à mobilité réduite
Piscine extérieure
Centre d’affaires
Terrasse
Restaurant
Draps de lit
Terrain de jeu
Consigne bagages
Jardin
Réception ouverte 24h/24
Bar
Produits cosmétiques
Pas de pailles à usage unique
Nettoyage à sec et blanchisserie
Internet gratuit
Pas de plastique américain
Zone fumeur
Ascenseur
Salle de réunion
Kiosque à journaux
Changement de serviette (sur demande)
Spa
Chaises longues
Stationnement accessible
Bain hydromassant
ISO 50001 – Gestion de l’énergie
Douche
Encas
Animaux non admis

* Certains services peuvent avoir un supplément de facturation

Commentaires des clients

8.2/10 Very good
Cleanliness8.6/10
Staff and Service8/10
Amenities8/10
Property conditions and facilities8.6/10
Neighborhood7/10

10 / 10

Prabhjot
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
14 Nov 2023

8 / 10

Verified traveler
Great hotel in French Guyane
Overall a good option for a stay in Guyane. Well located, good food, good AC in the rooms, good wifi speed, and friendly staff; however, I wished they had more resources to help people who don't speak French (like car services and recommendations)
22 May 2017

6 / 10

Everett
Clean but spotty amenities
The hotel is nice and the staff is friendly. Nonetheless, when I checked in I was told the WiFi was down and would be up in about an hour." Later that day it was going to be up "tomorrow." Three days later I checked out without having access to WiFi--and no business center. The second night I was there the Hotel booked both its restaurants for a private party, without telling the guests. They also shut down rtoom service for the night so ,,, no food. The hotel is away from the downtown and there was no option within walking distance. Hungry night. Also, when it rained the satellite dish went out -- no TV.
17 Feb 2017

10 / 10

Sophie
Un des plus beaux hôtels de Cayenne. Loin des trafics le matin. Très bonne accessibilité.
6 Mar 2025

Information about the area

Cayena, Guyana

When you stay at Mercure Cayenne Royal Amazonia Hotel in Cayenne, you'll be near the beach, within a 5-minute drive of Cyno Garde and Montjoly Beach. This family-friendly hotel is 1.4 mi (2.2 km) from Botanical Gardens and 1.5 mi (2.4 km) from Place Victor Schoelcher Market.

Cayenne is the capital of French Guiana, on the northeast coast of South America. Its 17th-century old quarter blends influences from France, the Caribbean and Brazil. Next to the ruins of the French colonial fort Cépérou, on a hill overlooking the Cayenne River from the top, there are Creole-style houses with tropical colors. Shops and cafes can be found on the main shopping avenue, Avenue du Général de Gaulle.

What’s nearby

  • Montjoly Beach - 1.8 km / 1.1 mi
  • Cyno Garde - 1.9 km / 1.2 mi
  • Botanical Gardens - 2.2 km / 1.4 mi
  • Place Victor Schoelcher Market - 2.4 km / 1.5 mi
  • Fort Diamant - 2.4 km / 1.5 mi
  • Marshes of Caw - 2.4 km / 1.5 mi

Getting around

  • (CAY) Cayenne, Rochambeau, GF - 14.2 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Family rooms
  • Non-smoking throughout
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Hammam
  • Facial treatments
  • Body wrap
  • Spa facilities
  • Fitness centre
  • Indoor pool (all year)
  • Body scrub
  • Pedicure
  • Hot tub/Jacuzzi
  • Body treatments
  • Manicure
  • Massage
  • Waxing services
  • Spa and wellness centre
  • Indoor pool
  • Beauty Services
  • Fitness

Services

  • Fax/photocopying
  • 24-hour front desk
  • Room service
  • Car hire
  • Meeting/banquet facilities
  • Luggage storage
  • Dry cleaning
  • Daily housekeeping
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Wine/champagne
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking garage
  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Higher level toilet
  • Lower bathroom sink
  • Wheelchair accessible
  • Toilet with grab rails

Pool and wellness

  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs

Entertainment and family services

  • Kids' outdoor play equipment

Languages

  • English
  • Español
  • Français
  • Português

About the rooms

The accommodation has 124 rooms:

Bedroom

  • Dressing room
  • Wardrobe or closet

General

  • Air conditioning
  • Interconnected room(s) available
  • Trash cans
  • Safety deposit box
  • Tile/marble floor
  • Soundproofing
  • Smoke alarm

Accessibility

  • Accessible by lift
  • Upper floors accessible by elevator

Services

  • Wake-up service

Room Amenities

  • Socket near the bed
  • Sofa bed

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath or shower
  • Toilet paper
  • Bathrobe
  • Slippers
  • Towels
  • Shower
  • Private bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Flat-screen TV

Physical distancing

  • Single-room air conditioning for guest accommodation

Food & Drink

  • Chocolate or cookies
  • Tea/Coffee maker
  • Bottle of water

Kitchen

  • Electric kettle

Outdoors

  • Balcony

Living Area

  • Sofa
  • Seating Area
  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Indoor

Access

Adults only

Cost

Free
Pool 2

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

Brasserie Royale

  • Access for guests and visitors
  • Reservation required

Royal Sushi Bar

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 16:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional fees

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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