Marriot Metropolitan Hotel

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Marriot Metropolitan Hotel, Room service - dining

About the property

Near Douala Grand Mall. Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a television in a common area.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is complimentary (available 24 hours).

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Popularity

7.2

Good

General

186

Booking 7.3/10

175

Expedia 6.2/10

Main services

TV lounge

Dry cleaning and laundry

Multilingual staff

Fitness

Free Internet

Non-smoking establishment

Airport Shuttle

Spa & Wellness Centre

Service Animal allowed

Wheelchair-accessible

Shop

Elevator

Continental breakfast

Daily

Tea and coffee making facilities

Restaurant

Parking

Luggage room

Conference room

24-hour reception

Casino

Snacks

Bar

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

6.2/10 Nice

Cleanliness6.2/10

Staff and Service7.6/10

Amenities3.4/10

Property conditions and facilities6.2/10

10 / 10

Mosongo

I like the cleanliness, polite and friendly staff. It is also accessible to the airport, shopping center and other important places in Douala

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6 May 2025

6 / 10

Patric

The shower water teater was in the shower with a power point which was very dangerous. The tv only had 2 channels nothing else worked. There was no fridge in the room or tea and coffee making facilities. Breakfast was limited to only an omlette every day no other choices. The omlettes were tasty but they ran out of butter/margarine after Day 2 were not too concerned about fixing problem. No real milk for coffee or tea only powder which never seemed to completely disolve. The staff were lovely and did the best they could with what management gave them

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11 Oct 2024

6 / 10

Ogunturoti

Wi-Fi needs to work if you are not providing suitable Wi-Fi then there's no point in staying at this hotel

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5 Jun 2024

2 / 10

Subhashis

seems the owner has invested some money but the stuffs are irresponsible. Reception stuffs are very good and very helpful but break fast area, cleaning stuff has problem. I could not have my break fast because they are not ready even at 8 am ... they did not even tell me sorry .. just careless.. cleaning was not done. stuffs needs to terminated for sure otherwise, the owner will keep on losing..

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1 Apr 2024

Information about the area

Douala, Cameroon

When you stay at Marriot Metropolitan Hotel in Douala, you'll be near the airport, within a 5-minute drive of Douala Grand Mall and Eko Market. This luxury hotel is 2.9 mi (4.7 km) from Cathedral of Saints Peter and Paul and 2.9 mi (4.7 km) from Stade de la Reunification.

Douala, the largest city in Cameroon, is a vibrant destination that offers a unique blend of African and European culture. Located on the banks of the Wouri River, this bustling city is known for its lively markets, delicious cuisine, and lively nightlife. One of the top attractions in Douala is the Marché des Fleurs, a colorful flower market that is a feast for the senses. Visitors can browse through a wide variety of exotic flowers and plants while soaking up the sights, sounds, and smells of the market. Another must-see attraction is the Douala Museum of Art, which showcases the rich cultural heritage of Cameroon. The museum features a stunning collection of traditional masks, sculptures, and textiles, as well as contemporary art from local artists. Foodies will be in heaven in Douala, with a wide variety of delicious dishes to choose from. Some of the most popular local specialties include ndolé (a stew made with bitter leaves and peanuts), poulet DG (chicken sautéed with vegetables and plantains), and achu (a dish made with boiled yams and vegetables). After dark, Douala comes alive with a vibrant nightlife scene. From trendy bars and nightclubs to live music venues and dance clubs, there is something for everyone in this bustling city. Whether you're interested in exploring the local culture, indulging in delicious cuisine, or simply enjoying the lively atmosphere, Douala is a destination that is sure to delight. So why not book your trip today and experience the best of Cameroon's largest city for yourself?

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What’s nearby

Douala Grand Mall - 2.7 km / 1.7 mi
Stade de la Reunification - 4.5 km / 2.8 mi
Eko Market - 4.6 km / 2.8 mi
Cathedral of Saints Peter and Paul - 4.8 km / 3 mi
Douala Maritime Museum - 5.2 km / 3.2 mi
Espace Doual'art - 5.5 km / 3.4 mi

Getting around

(DLA) Douala, Douala, CM - 3.46 km
(TKC) Tiko, Tiko, CM - 40.97 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Non-smoking throughout
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Evening entertainment
Live music/performance
Nightclub/DJ
Fitness centre

Services

Room service
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Concierge service
Shuttle service
Dry cleaning
Daily housekeeping
Airport shuttle (free)
Fax/photocopying
24-hour front desk
Airport shuttle
Trouser press
Shuttle service (additional charge)
Currency exchange

Safety features

Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus

Food & drink safety

Delivered food is securely covered
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Languages

English
Français

About the rooms

The accommodation has 28 rooms:

General

Air conditioning
Trash cans
Safety deposit box
Carpeted
Iron
Tile/marble floor
Key card access
Smoke alarm

Room Amenities

Socket near the bed
Clothes rack
Non-feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Shampoo
Toilet
Bath or shower
Toilet paper
Slippers
Bathrobe
Shower
Towels
Walk-in shower
Private bathroom
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker

Physical distancing

Single-room air conditioning for guest accommodation

Exclusive services

Concierge services

Kitchen

Microwave
Refrigerator

Outdoors

Balcony

View

City view
Quiet street view
View

Living Area

Sofa
Seating Area
Desk

Bedroom

Cots
Wardrobe or closet

Accessibility

Accessible by lift
Upper floors accessible by elevator

*Some services may only be available in specific rooms or upon request.

Restaurants

Restaurant #1

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation required

Cost

Free

Internet

Coverage

Available in the rooms

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 13:00 to 00:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 06:00 to 11:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 7.12 per person, per night

We have included all charges provided to us by the property.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Cashless payment methods are available for all transactions.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.