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Rotorua
JetPark Hotel Rotorua
Reserve rooms

About the property

JetPark Hotel Rotorua is a New Zealand owned and operated hotel which is ideally located just a short 5-minute walk from Rotorua town center. Featuring an outdoor pool, spa, and purpose-built mountain bike and dog wash station, the hotel has recently undergone a refurbishment of the accommodation rooms. Guests enjoy complimentary Wi-Fi, parking, and satellite TV. Jet Park Rotorua is a family orientated with family rooms, an indoor and outdoor kid’s play area, and is conveniently located to explore local tourist attractions. JetPark Hotel Rotorua offers 63 refurbished rooms. All rooms have a satellite TV. Some offer a spa bath. The property is ideally located to explore Rotorua’s unique tourist attractions including mountain bike trails, town markets, museums and nearby activities. You can relax at the boutique café, Te Purū, serving a delicious menu, and New Zealand wines, coffee, and beverages.

Popularity

8.3
Very good
General
3307
brand
Tripadvisor 8/10
833
brand
Booking 8.3/10
1512
brand
Expedia 8.6/10
962

Main services

Electric vehicle charging station
Express Check-in/Check-out
Safe
Jacuzzi
Adapted for disabled
Swimming Pool
Coffee
Business centre
First aid kit
Fax
Terrace
Internet access
Air conditioned
Fire extinguisher
Restaurant
Game room
Picnic
Children playground
Luggage room
Garden
Room service
24-hour security
Bar
Housekeeping
TV lounge
Laundry service
Free Internet
Non-smoking rooms
Smoking area
Pets allowed
Elevator
Family rooms
Meeting room
Security alarm
Sun loungers
Smoke detector
Heating
Accessible parking
Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good
Cleanliness8.8/10
Staff and Service9.2/10
Amenities8.6/10
Property conditions and facilities8.6/10
Neighborhood8.8/10

8 / 10

Kevin
Convenience, nice facility.
3 Apr 2025

10 / 10

Errin
Enjoyed out stay
30 Mar 2025

10 / 10

Margaret
Would definitely stay again
From check-in to check-out, our stay was excellent. Friendly staff, large, clean and comfortable rooms. Great location and excellent breakfast. We have no hesitation in recommending it.
26 Mar 2025

10 / 10

Riley
We had a great stay here! Room was clean and staff were helpful. Would stay here again.
21 Mar 2025

Information about the area

Rotorua, New Zealand

With a stay at JetPark Hotel Rotorua, you'll be centrally located in Rotorua, within a 10-minute walk of Tamaki Maori Village and Lake Rotorua. This family-friendly hotel is 0.6 mi (0.9 km) from Polynesian Spa and 0.8 mi (1.3 km) from Eat Street.

"Rotorua is a city on the southern shores of the lake of the same name, in the Bay of Plenty Region of New Zealand's North Island. It is the seat of the Rotorua District, a territorial authority encompassing Rotorua and several other nearby towns. The majority of the Rotorua District is in the Bay of Plenty Region, but a sizable southern section and a small western section are in the Waikato Region. Rotorua is a major destination for both domestic and international tourists. It is known for its geothermal activity, and features geysers – notably the Pohutu Geyser at Whakarewarewa – and hot mud pools. MAIN TOURIST ATTRACTIONS • Government Gardens is an immaculate park near the CBD, where there is also the city museum and the famous Blue Baths. • Hamurana Springs are a group of natural water springs in a beautiful reserve next to the Hamurana golf course. • The Lakes. The lakefront has a scenic promenade from where you can see Mokoia Island."

What’s nearby

  • Rotorua Central Mall - 0.3 km / 0.2 mi
  • Government Gardens - 0.7 km / 0.4 mi
  • Rotorua Arts Village - 0.7 km / 0.4 mi
  • Tamaki Maori Village - 0.7 km / 0.5 mi
  • Sir Howard Morrison Performing Arts Centre - 0.8 km / 0.5 mi
  • Rotorua i-SITE Visitor Centre - 0.8 km / 0.5 mi

Getting around

  • (ROT) Rotorua, Rotorua, NZ - 6.71 km
  • (AKL) Auckland, Auckland Intl, NZ - 180.32 km
  • (HLZ) Hamilton, Hamilton, NZ - 86.38 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Family rooms
  • Heating
  • Designated smoking area
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Hot tub/Jacuzzi
  • Children's playground

Services

  • Fax/photocopying
  • 24-hour front desk
  • Room service
  • Private check-in/check-out
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Dry cleaning
  • Daily housekeeping
  • Laundry
  • Shared lounge/TV area
  • Business centre

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Physical distancing rules followed
  • Cashless payment available

Food & Drink

  • Restaurant
  • Bar
  • Kid meals
  • Wine/champagne
  • Coffee house on site

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Picnic area
  • Terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private parking
  • Accessible parking
  • Street parking
  • Parking on site

Pool and wellness

  • Swimming Pool
  • Swimming pool
  • Sun loungers or beach chairs
  • Fence around pool
  • Heated pool
  • Shallow end

Reception services

  • Invoice provided

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Kids' outdoor play equipment

Languages

  • English

About the rooms

The accommodation has 63 rooms:

Bedroom

  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

General

  • Air conditioning
  • Interconnected room(s) available
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Heating
  • Carpeted
  • Iron
  • Key card access
  • Smoke alarm

Accessibility

  • Accessible by lift
  • Entire unit located on ground floor
  • Upper floors accessible by elevator

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Clothes rack
  • Non-feather pillow
  • Feather pillow

Pool and wellness

  • Pool towels

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Towels/sheets (extra fee)
  • Toilet paper
  • Bathrobe
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV

Food & Drink

  • Chocolate or cookies
  • Tea/Coffee maker

Kitchen

  • Coffee machine
  • Kitchenette
  • Microwave
  • Refrigerator
  • Wine glasses
  • Kitchenware
  • Dining table
  • Electric kettle

View

  • City view
  • View

Living Area

  • Seating Area
  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Te Puru Cafe

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 14:00 to 00:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout from 00:00 to 10:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Important information

Optional fees

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Late check-out fee: NZD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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